Here are some terms from the pallet industry that you should understand as you’re shopping for wooden crates!
If you’re a business leader that’s currently shopping for wooden crates, then you’re undoubtedly going to need to make sure that you’re working with the very best supplier available to you.
All of us at The Pallet Guys understand just how important wooden crates are for our countless clients, and how properly protecting your products throughout each shipment process is of vital importance to you and your partners.
The pallet industry just so happens to be full of industry terms and lingo that business leaders don’t fully understand, so what we’ve done on this page is address some of these common terms so you can better understand what they mean.
So it’s probably a good idea to go over the following 6 industry terms prior to buying your next order of wooden crates!
When a business like The Pallet Guys says their wooden crates are “customized” then you should know that these crates truly are one-of-a-kind.
There are countless scenarios in which a business needs to ship equipment/parts that are uniquely shaped, so there just simply aren’t wooden crates laying around on shelves that will accommodate these types of unique shipping parameters.
Customized wooden crates will always be specifically designed towards a client’s products, which is why our specialists will always require intricate details about your shipments in order to ensure that everything is absolutely perfect.
Every customized wooden crate will be:
- Able to support your product’s overall weight
- Specifically designed to your product’s dimensions
- Entail an adequate amount of internal attachment points to properly secure your product throughout the shipment process
So if anyone tells you that their wooden crates are “customized” or “made-to-order” then they should at the very least be coinciding with the above features!
2. “On-Site Packaging”
There are plenty of pallet and crating providers that say they provide on-site packaging services, but from a client’s perspective you should also have a thorough understanding as to what their hourly rates and travel charges may be.
Working with a custom crating provider that lacks transparency about their on-site packaging is always a red flag warning sign, and it’s something you don’t have to worry about with The Pallet Guys!
3. “High Quality”
The phrase “high quality” comes up within just about every business’ website, and this is because no one will ever say that they make sub-par products! The same thing applies to wooden crate providers, so it’s important for consumers to understand what exactly goes into making high-quality wooden crates.
This means that you should always ask your prospective wooden crate provider to provide the details of their quality assurance guidelines or manual. When you obtain a more comprehensive understanding as to what exactly goes into each and every wooden crate that someone develops, you’ll then be able to better identify which provider goes above and beyond to exceed expectations through genuinely high-quality results.
Our team will always be more than happy to help answer your questions and better inform you about the structural components and quality assurance measures that we implement on a daily basis!
4. “Customer Service”
It’s always really easy for businesses to say that they provide “incredible customer service”, but of course this is always going to be a lot easier said than done!
Actions will always speak louder than words when it comes to customer service, so here are some questions you should keep in mind while deciphering what type of service you’ll get from a wooden crate provider:
- Are the company’s representatives promptly responding to your emails/calls?
- Do you speak directly with a real person when you call their business line?
- Are you being kept in the loop about every step of the wooden crate development/delivery processes?
The Pallet Guys have always prided ourselves on considering customer service to be so much more than just a department within our team. For us, custom service is a complete attitude that each and every one of our team members abides by on a daily basis. We’ll always be sure to do our own due diligence to make sure that we’re properly building up our client relationships and coming to a comprehensive understanding as to what they specifically need from us.
5. “Creative Solutions”
This is a term that a lot of business leaders don’t quite understand when it comes to custom pallets and wooden crates, and when it comes to crates you’ll have to keep in mind that what counts most is on the inside.
Creative solutions within our industry pertain to the many different ways in which we properly secure products within wooden crates, and there truly are many unique ways to go about this process depending upon the product’s dimensions.
Your wooden crate providers should also always be packaging experts, at The Pallet Guys have always prided ourselves when it comes to our state-of-the-art packaging methods.
6. “Lead Time”
Lead times are very important for countless businesses that are constantly working within tight deadlines and need to make sure that their shipments will make it to their final destination in time.
This term refers to a custom crating and packaging company providing you with an accurate calculation as to how late you can submit a particular order and still have it arrive to its destination by a pre-determined date.
Everyone is going to say they’re committed to “on-time deliveries”, but you should always be making sure that your wooden crate provider can also be consistent when it comes to meeting your unique deadlines.
This is exactly why we highly value our communication efforts with our clients, because we understand just how important it is for you to know exactly how long our services will take so you can better manage your own time and financial commitments!
Reach Out To The Pallet Guys To Learn More About Our Wooden Crates And Other Packaging Services!
The Pallet Guys provide a whole array of services that support countless businesses with their shipping and product security necessities, and we’ll always be more than happy to answer any of your questions about our wooden crates and custom crating services.
So always feel free to reach out to us online or call us at 832-895-7555 to get in touch with our team and let us know how we can support your needs for both wooden pallets and crates!