The COVID-19 pandemic has undoubtedly changed many different industries, and this has lead The Pallet Guys to many different innovations and necessary adjustments.
There’s absolutely no denying that countless industries across the United States and the entire globe have been detrimentally affected by the ongoing pandemic, and The Pallet Guys are remaining as prepared as possible so we’re ready for the winter months and any potentially prolonged viral dispersion spike.
We understand just how important it is for each and every one of our clients to have a comprehensive understanding as to how our team is continuing our many different services during these unprecedented times, so on this page we’re discussing 4 of our most important focus points as we remain simultaneously vigilant towards personal health and the prolonged financial success of our clients.
So the following is how The Pallet Guys are continuing to adjust during the latest COVID-19 spike:
1. Being Focused On Our Employees
The Pallet Guys have always taken the safety of our employees very seriously, but now this factor has become our first and foremost concern as we navigate through the biggest wave of the pandemic.
There’s no doubt about it that 2020 has been really stressful on countless people, and we want each and every one of our team members to view their work life in a productive, positive light. This is one of the reasons why we’re continuing to cross train our team members, because we want everyone at our facilities to be ready and prepared for potential career growth opportunities even when times seem bleak.
There are also specific departments that simply require more attention, and so we’re making sure that our team has each other’s backs! Team building activities have also been developed to make sure that we’re continuing to bolster morale and bonds amongst the crew.
And when it comes to our managerial staff, we’re continuing to discuss our current plans more frequently in order to thoroughly strategize for our business plans in the coming months ahead and after this COVID dilemma is finally behind us!
2. Increased Focus On Our Customers
All of us at The Pallet Guys understand just how important client feedback is when it comes to ensuring the overall satisfaction of each and every one of our orders, and this is why customer focus has always been one of our top priorities.
Of course in-person meetings are very limited these days due to the pandemic, so we’re making sure that we’re continuing to maintain communication with our clients in different ways. Sometimes this is a simple note/email just to check in and see how things are going, and other times this will include more comprehensive information about business strategies and future goals.
One thing that’s for certain with our client communication is that our team is always maintaining positivity and spreading goodwill as we touch base with each customer. We have always highly treasured our business relationships, and this is partly because many of our business partners have also become our close friends.
So although we’ll always be more than happy to assist your business when it comes to your Total Pallet Management (TPM) needs, we’re also going to be spreading cheer and letting you know that we’re here for you!
3. Technological Focus
Our team would many times conduct on-site visits to get a firsthand glimpse at our clients’ operations, and we’d also do in-person meetings prior to the pandemic.
These days we’re turning towards technology to help us maintain our consistency with each and every one of our clients, and this includes software programs like FaceTime, Zoom and Microsoft Teams. We’ve been able to utilize these programs to help us conduct virtual walk-throughs of plants and other types of facilities, and so far so good!
Technology has also played a major factor in terms of our team’s overall continued education and industry networking, because now we’re focused more on attending online trade shows, forums and webinars.
4. Thought Leadership Focus
There’s no doubt about it that it became absolutely necessary for us to take a step back during the economic shutdown earlier this year and collect our ideas about certain industry trends that would continue to grow/diminish as a result of the pandemic.
Our team has been able to share some of these insights via our blog page throughout this year, and we’re continuing our approach as one of the pallet industry’s thought leaders as we develop our business strategies going into 2021.
Reach Out To The Pallet Guys To Learn More About How We’re Helping Our Clients Make The Very Most Out Of The Current Pandemic Situation!
The Pallet Guys have been helping countless businesses throughout the entirety of the COVID-19 pandemic, and we’ve always been so impressed by how so many different businesses have reacted positively to the current economic conditions.
The results our clients’ and our own innovation have so far lead to incredible collaborations that have continued to maintain innovation, and we couldn’t be more grateful to be part of these partnerships.
So always feel free to reach out to us online or call us at 832-895-7555 today to get in touch with our specialists who will always be more than happy to answer all of your questions or concerns!